Return Policy Page
Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below
The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
Part 1 – Category, Return Window and Actions possible
Category | Returns Window, Actions Possible and Conditions (if any) |
Lifestyle: Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, etc.. Home: Pet Supplies & Rest of Home. (Except Home dcor, Furnishing, Home Improvement Tools, Household Items) | 10 days Refund or Replacement |
Lifestyle: Watch, Winter Wear (Blazer, Sweatshirt, Scarf, Shawl, Jacket, Coat, Sweater, Thermal, Kid’s Thermal, Track Pant, Shrugs), etc... | 10 days Refund, Replacement or Exchange |
Lifestyle: T-Shirt, Footwear, Sari, Short, Dress, Kid’s (Capri, Shorts & Tops), Mens (Ethnic Wear, Shirt, Formals, Jeans, Clothing Accessory), Women’s (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers, Bra), Bags, Raincoat, Sunglass, Belt, Frame, Backpack, Suitcase, Luggage, etc... | 14 days Refund, Replacement or Exchange |
Medicine (Allopathy & Homeopathy) | 2 days Refund |
Home: Home Improvement Tools, Household Items, Home décor, Furnishing | 7 days Refund or replacement |
Books (All books) Sports Equipments (Racquet, ball, support, gloves, bags etc.) Exercise & Fitness Equipments (Home Gym combos, dumbbell etc.) Auto Accessories - Car and Bike accessories (helmets, car kit, media players etc.) | 7 days Replacement only Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product. |
Philia Mart |ONLINE SHOPPING PLATFORM WITH GREAT DEALS
Philia Mart is your online destination for an exceptional shopping experience. We offer a wide range of high-quality products, carefully selected to meet all your needs. Whether you’re looking for fashion items, tech gadgets, beauty products, or home essentials, we have everything you need.
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Our Mission
At Philia Mart, our mission is to provide you with a pleasant and hassle-free online shopping experience. We are committed to offering superior quality products at competitive prices while ensuring exceptional customer service.
Contact Us
For any questions or assistance, feel free to contact us at the following email address: contact@philiamart.com. We are here to help!
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